Personal data is any information from or about an identified or identifiable person including information that Counselit can associate with an individual person. For purposes of this Privacy Policy, “personal data” has the meaning given in the Personal Data Protection Act, No. 9 of 2022. We may collect, or process the following categories of personal data when you use or interact with our Services.

Information you share with us:
Personal data you voluntarily share with us through the Service or otherwise includes:

Contact information, such as your first name and last name, NIC, Passport number, mailing address, phone number, email address, job title, and company name provided by users for client enquiries through contact forms and when registering for our Services.

Demographic information, such as your city, region, state, country of residence, and postal code..

Communications data, such as records of your interactions with us through our Service, phone calls, social media, or other channels..

Billing and transactional information, including payment card details, bank account information, and your billing and payment history.

Marketing data, such as your preferences for receiving marketing communications from us and your engagement with our marketing campaigns.

Media recordings, such as audio/video recordings, including photographs, videos, and voice recordings of conversations with you as permitted by law.

Professional or employment-related information, such as your job title, professional qualifications, and certifications.

Other data, such as any additional information you provide to us that we use in accordance with this Privacy Policy or disclose at the time of collection.

Information from third-party sources:

• Publicly available information: Government records, public databases, social media platforms, and similar publicly accessible resources.
• Third-party providers: Data providers, social media platforms, data licensors, account intelligence providers, and entities to which we provide services (which may include your employer).
• Partner organizations: Nonprofit groups, pro bono organizations, and marketing/event partners.

Data collected automatically:

• Device information: Your device's operating system, browser type, screen resolution, IP address, unique device identifiers, language preferences, carrier, and general location.
• Internet activity: Data about how you interact with our website, emails, and other online services, such as pages visited, links clicked, emails opened, time spent on pages, and navigation paths.
• Access logs: If you use key cards or fobs to enter our offices, we may log when and where they were used.
• Location data: If authorized, we may collect your approximate location information from your device.
• Communication interaction data: Details about your engagement with emails, chat messages, or other communications, including whether emails are opened or forwarded. This may involve pixel tags embedded in our communications.
  

Cookies: We use cookies and similar tracking technologies to automatically collect information. For more information, please refer to our Cookie Policy.

Data about others. If you provide us with personal data about others (e.g., referrals), please ensure you have their explicit consent before sharing their contact information.